Shipping and delivery
We are proud to offer international shipping services. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you offer free shipping?
Yes. We provide international free shipping. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
France |
15-20 business days |
Spain |
15-20 business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 3 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Saver Gadgets (i.e. not cleared by customs, delayed by a natural disaster or pandemic).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
Please do not send your purchase back to us unless we authorize you to do so.
How much do you charge for shipping?
We provide international free shipping*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@savergadgets.com
Can I cancel my order?
You can change or cancel your order within 3 hours. Please contact us at support@savergadgets.com
parfait
Order received quickly And seems to be in line with my expectations But I haven't used it yet
Parfait, aspire bien le spoints noirs et nettoie très bien. Je recommence vraiment ces appareils.
Good product perfectly matches the description, fast delivery. All works perfectly, no problem
Perfect, suck well but not all blackheads, rather sebaceous filaments
Hello sir I just received my order now and I want to thank you, for the tracking of the order and I will strongly recommend you and your shop Cordially
I just received it, I have to try it so I can say. Thank you store
Conform to the description
Very good condition, received very quickly!! Now more than try
I arrive in the agreed time, the box a little hit, but the quality looks good, they bring your cable to charge it. I haven't tried it yet. I'll do it and leave more comments. Thanks to the store
arrive très vite
Product arrived in about 3 weeks. The article is the same as in the photos. Absolutely no problem, everything works properly. I tried on a friend, we can see the extract of sebum and impurities in the first photo! Personally I often did scrubs, so I do not have the same results (much less). Nevertheless, I can see that it works quite well. To do once a week maximum.
Merciiiii
Excellent I recommend it to everyone.
Thank you to the store for the fast delivery of the ordered 2 weeks to France before Christmas. Battery charged at 100%, works almost no noise, there are 5 different nozzles and charger. I will write after the application. While buying is happy.
Very good product that works properly, delivery in 15 days
Marché très bien.
Pas encore testé more j'ai hâte
Hello, I want to keep you informed of the correct receipt of my order this day. Everything is well compliant and well packaged. I would like to thank you for your follow-up. In any case, for a first order, I am very satisfied and reassured. I would not fail to go through your site for next purchases. Thank you again to all your team. I wish you a great day. Very cordially,