Shipping and delivery
We are proud to offer international shipping services. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you offer free shipping?
Yes. We provide international free shipping. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||15-20 business days
||15-20 business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 3 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Saver Gadgets (i.e. not cleared by customs, delayed by a natural disaster or pandemic).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorize you to do so.
How much do you charge for shipping?
We provide international free shipping*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at firstname.lastname@example.org
Can I cancel my order?
You can change or cancel your order within 3 hours. Please contact us at email@example.com
It is working OK. Could have more stronger light.
The light is working and charging fine. Is fitting really good. It was very long shipping but I think that was because of the covid problems. I'm really happy of this product.
più piccola di quanto pensavo.. ma fa una buona luce
Фонарик просто чудо! Увидела такой у подруги в действии и решила заказать себе такой же. Очень ярко светит,три режима,ночью очень хорошо видно дорогу. Я заказом довольна
Фонарь не пришел, хотя и был отправлен. Вполне возможно, что все это из-за всем известных событий. Деньги вернули без вопросов. Претензий с моей стороны нет
This bike lamp is compact and very bright. The only fault is the plug of the USB socket that does not fit. I'll have to keep it with a piece of scotch!
I arrive sooner than expected. Good quality. Enough power. Easy to ride. It looks good quality. I'll see how he behaves.
Great for the price
Thanks to the store, everything works
The light is very powerfull. Recomend.
Everything came, the goods are packed qualitatively, fast delivery, respect the store!
Exactly as shown, works perfectly.
They work fine as long as they don't get wet.
Super. Delivery OK 3 weeks, all compatible with description
Nice small lamp, lumens are OK for that price
Product great thought that was a bit bigger, more size're great, arrived 20 days ahead of time
Top line Thanks!
Very good product. As stipulated in the description. Light up very well. Recommended. The shipment arrived fast.
Very good light! Naistina a lot of good clarification!
Product as in AD, wine quickly and in good condition.